Trusted Partner for the Long Haul
Max Fuller and the late Patrick Quinn founded U.S. Xpress, Inc.in 1985 and on January 21st of the following year, the first truck bearing the company’s logo rolled out of its headquarters in Dalton, Georgia. The partnership accentuated Fuller’s expertise in operations, maintenance, and information systems while calling on Quinn’s talent for sales, contracts, and compliance.
Originally focusing on serving the floor covering industry in the area through its fleet of just 48 trucks, Quinn and Fuller succeeded in establishing their niche and rapidly growing and diversifying the company. After only five years in business, U.S. Xpress had been lauded by Inc. Magazine as one of the 500 fastest growing private companies in the nation.
Appreciating Chattanooga’s strategic location as a hub of three major interstate highways, the owners moved in 1999 to their present corporate campus off Interstate 75 in Chattanooga, encompassing 160,000 square feet of office space. Over the next two decades, the leadership of U.S. Xpress focused on harnessing the power of the latest cutting edge technologies to improve service to the company’s customers and to its employees.
U.S. Xpress became one of the first truckload carriers to fully integrate satellite communications throughout its fleet of trucks. It was also one of the earliest in the industry to adopt life-saving technologies such as traction and stability control and accident avoidance systems. Continued growth through expansion and acquisitions went hand in hand with the company’s industry-leading “thinking green” programs to reduce pollution and greenhouse gases.
A Pre-eminent Position in the Trucking Industry
Since its founding over 30 years ago, U.S. Xpress has hauled tons of cargo over literally millions of miles to become the largest privately held truckload carrier in the United States, let alone Chattanooga. The company’s success story is perhaps best encapsulated in congratulatory remarks from American Trucking Associations President and CEO Bill Graves when he wrote, “The U.S. Xpress story is a classic example of how two hard-working, risk- taking, smart young men created a terrific company that has provided economic opportunity for thousands of employees while also serving the needs of thousands of customers.”
While operating primarily in the eastern half of the country, U.S. Xpress serves customers throughout the contiguous United States through a variety of facilities, including logistics brokerage offices, truck terminals, and drop yards for parking and storing equipment. In addition, the company now boasts an international presence with truck terminals and office space in Mexico to facilitate same-trailer shipments between Mexico and Canada.
U.S. Xpress offers its customers a complete range of services, including:
- Dry Van Truckload
- Over the road
Unlike many major trucking companies, U.S. Xpress embraces custom solutions. Depending on partners’ needs, the company optimizes their transportation program with design engineering support, help with carrier management, and providing on-site management. In addition, the company trains drivers to meet the specialized equipment requirements of its business partners when necessary.
“Chattanooga is experiencing an impressive renaissance,” explains Eric Fuller, the company’s Chief Executive Officer. “Much of that renaissance has been driven by the city’s transportation and logistics background. U.S. Xpress has figured prominently into this as the fifth largest truckload provider in North America making Chattanooga one of a very few cities in the country with such a transportation footprint.”
Across the Country and Across Chattanooga
The company’s success can be directly attributed to an adherence to the business philosophy and the mission of the original founders: to provide customers with superior service that enhances their strategic market position.
That mission extends to providing each of the company’s 10,000 employees nationwide with an enjoyable, safe, and dignified work environment in which all are challenged to continuously improve their skills and be rewarded for superior work. From customer service to sales to IT to recruiting to its driving professionals, U.S. Xpress today is a dynamic company fueled by dedicated problem-solvers. The ultimate goal is to nurture talents, embrace challenges and richly reward successes.
“We are very fortunate to be one of the largest employers in this region with over 1,000 office employees in Chattanooga, along with many drivers and diesel and trailer mechanics from the surrounding region,” states President and Chief Administrative Officer Lisa Pate. “U.S. Xpress is focused on continuing to invest in the communities where we have a presence through charitable giving and our signature ‘CommUnity Xpress’ program that allows employees paid time to devote to their favorite local charities and through employee involvement in local boards and schools.”
U.S. Xpress is also firmly committed to investing in its employees through programs such as Leadership Xcellence, an internal development program and Xpress Elite, a customized two year management training and development program.